Services
Our services allow easy visualisation of your cloud and colocated infrastructure, providing you tools to aggregate data from multiple sources.
Enquire TodayCurrent Service Status
Secure, Flexible and Scalable
Ideal performance monitoring tools to manage Virtual Compute, dedicated servers, software defined storage and connectivity solutions. Our service are adapted to reduce outages, thereby improving infrastructure availability. Our engineers work 24/7/365 to improve efficiency through ease of troubleshooting and diagnosis.
Secure, guranteed 100% uptime and performance you need for your application and connectivity demand. The service is ideal for solution providers, content network providers, public sector organisation and enterprises. with a highly resilient network which protects the contunuity of the business. ...
Service is what we are all about
Our flexibility and range of services are designed to help businesses engage smoothly and grow, whether it’s complex data network or voice over IP systems designed to connect distant places, allowing you and your customers a stable platform. We can provide bespoke solutions which are better valued than any of our competitors, whilst accessing the same infrastructure to ensure reliability of service.
Deliver services that amaze your clients, increase productivity, and achieve new insights by consolidating to the most innovative service management solution.
Incident Management
Colocation & Cloud Infrastructure
Restore services faster with intelligent routing and built in collaboration.
Problem Management
Hosted & non Hosted Clients
Identfy the root cause of issues and proactively prevent future disruptions
Move Management
Change & Release Management
Accelerate change by automating approvals while maintaining control on overall processes.
Nigsun operates a management system to ensure that controls are deployed to address business and legislative requirements. This is coupled with a continual internal and external audit programme against international and industry accepted standards for security, with management review of progress against targets and metrics.
24/7/365 Support
Customer Service is what we are all about
All Nigsun customers have access to ticket and telephone-based support. Enterprise customers have access to a named Account Manager who takes overall responsibility for the customer's commercial, technical and support relationship with Nigsun. Customers are assigned a support "pod" based on the type of solution they have with Nigsun. This ensures customers will always be supported by the same core team of support engineers who are technical experts in their particular solution.
Online Management
Nigsun online management features
A fully managed environment lets you focus on your business. Access directly into your resources to manage assets and its performance. Flexibility to scale up or down.
- Retrieve Analytical data for assessment
- Amend or restart your instance
- Access your resources online anywhere anytime.
We play nice with today's technology.